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AhsayACB & AhsayOBM
- AhsayOBM / ACB crash when performing backup or restore on a VMware virtual machine with VMware Tools pre-10.3.5 installed
- AhsayOBM crash during VMware backup
- Another backup job is still running. Backup skipped -- OBM/ACB Agent (Run on Client)
- Backup Source cannot include the location for storing the system backup (MS Windows System backup)
- Blank password is not allowed because of an account restriction
- Cannot open the client user interface with error javax.crypto.BadPaddingException: pad block corrupted
- Cannot open the client user interface with error failed to obtain IV from input stream
- Cannot start shadow copy (VSS_E_WRITERERROR_NONRETRYABLE) (MS SQL server with ACT! software)
- Cannot start shadow copy (VSS_E_WRITERERROR_NONRETRYABLE) (MS SQL server with large number of databases)
- Cannot start shadow copy (VSS_E_WRITERERROR_NONRETRYABLE) (VSS Event 8193 - Access is denied)
- ERROR=MAPI_E_CALL_FAILED Detail=Unspecified error (MS Exchange Mail Level restore)
- Error "The process cannot access the file because it is being used by another process"
- Error "[SQLITE_BUSY] The database file is locked (database is locked), database path: %temporaryfolder%\index\index.db"
- Failed to check integrity of destination
- Failed to initialize RemoteBDB.Cloud. Unknown default path for creating new journal file config
- Failed to login to S3Compatible (Cannot create cloud file backup set for (CTYun))
- Failed to save encrypted backup set encryption key to server. Failed to get OutputStream of file
- How to un-delete backup data (revert indexes to a healthy state (e.g. previous indexes from a successful backup))
- Insufficient disk space available for temporary directory. Required free space at least: 100MB
- Microsoft SQL Server not found warning on a Microsoft SQL database backup
- No buffer space available (maximum connections reached) (Exchange mail level backup)
- Operating system error 5 (Access is denied) (MS SQL database backup)
- Operation failed with message: MapiExceptionDatabaseError: Unable to mount database. (MS Exchange database restore)
- Required file for database is missing (MS SQL database backup)
- The message exceeds the maximum supported size. Cannot save changes made to an item to store (MS Exchange mail level restore)
- The network path was not found. (Error code=53)
- Unable to open index file, caused by [RuntimeException]
- User does not have permissions to list mailbox (MS Exchange mail level (EWS) backup)
- [Microsoft][ODBC SQL Server Driver][Shared Memory] SSL Security error (MS SQL backup)
- [ReadFile] (381) The cloud operation is not supported on a read-only volume (backup on OneDrive folder with a file backup)
- [SQLITE_CORRUPT] The database disk image is malformed (database disk image is malformed)
- [VSSDatabaseExpt] VSS_E_UNEXPECTED_PROVIDER_ERROR (MS Exchange database backup)
- [VSSDatabaseExpt] VSS_E_UNEXPECTED_PROVIDER_ERROR (MS SQL database backup in VSS mode)
- "Client version incompatible" error upon log in to a lower version client
- "etilqs" files are generated during backup/restore jobs
- An Invalid XML Character Unicode: (0x1f) was found in value of attribute "type" and element is "value"
- Backup / Restore getting error "Insertion failed because database is full (database or disk is full)
- Backup getting a "cannot use Volume Shadow Copy backup, backup this volume by using normal operation" error
- Multi-Factor Authentication is enabled on this Microsoft 365 account, please update the backup set settings
- [SQLITE_CORRUPT] The database disk image is malformed (database disk image is malformed)
- [erro] YYYY/MM/DD hh:mm:ss java.io.IOException Failed to get latest remote backup job
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AhsayCBS
- Accepting Data menu on the AhsayCBS web console shows error status 500
- Access denied (cannot login to the AhsayCBS console via the host name)
- AhsayCBS services on Linux are not automatically starting up after a server reboot
- "Malformed input or input contains unmappable characters" error when generating backup reports
- AhsayCBS web console cannot be accessed (browser keeps loading with no response)
- All backup jobs stopped running and user cannot to login to the AhsayOBM / ACB client application
- Applying Redirector License shows error 099
- Building customized installers is prohibited by this license (Cannot build custom installer via AhsayCBS)
- Cannot login to AhsayCBS web management console (License Failure)
- Client installers missing from the CBS download page
- Failed to mkdir / Failed to list path (error when enabling Replication to another AhsayCBS server)
- Failed to mkdirs, path: settings, (com.ahsay.afc.cloud.d: [RpsManager.list] Failed to list path: . Reason: java.net.ConnectException: Connection timed out: connect) (cannot enable replication)
- Failed to mkdirs, path: settings, (com.ahsay.afc.cloud.d: [RpsManager.list] Failed to list path: . Reason: java.net.ConnectException: Connection refused: connect) (cannot enable replication)
- How to start AhsayCBS in debug mode?
- Terminate Run on Server (Agentless) Backups
- The user home for user 'username' is not available
- The installer / restorer is not available. Please contact the System Administrator to obtain the latest version
- There is not enough space on the disk (insufficient free space on AhsayCBS server)
- IIS Windows page is displayed when accessing AhsayCBS localhost
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General
- Failed to authenticate with login credentials / app password, check your Microsoft 365 authentication setting or Azure AD security settngs.rn
- Google Cloud Storage (GCS) as Destination - ERROR: [e] Failed to access destination "GCS". Reason="[GCSManger.getALLBuckets] Failed to list all bucket: Invalid argument."
- How to collect log files from VMware products?
- How to temporarily increase the EWS throttling policy limits in Exchange Online / Outlook (Microsoft 365)?
- License Error - Internal Error 1012
- Troubleshooting problem with Volume Shadow Copy
- Troubleshooting problem with missing scheduled backup
- Using VNC and try to launch AhsayOBM, the user interface will not be displayed in the VNC session
- VMware Non-VDDK Backup Mode in AhsayOBM v9?
- Microsoft 365 backup getting "Mailbox move in progress. Try again later"
- Microsoft 365 backup getting error "Failed to login to GraphService, reason = login.microsoftonline.com"
- AhsayCBS Dashboard shows "[GetIndexXml.execute] Invalid login name ‘%backupuser%’"
- The current index version "xxxx" is not compatible with the supported version "xxxx"