All software and services made available via Ahsay Managed Backup as a Service (AMBaaS) are subject to the following terms and conditions. By creating or accessing an account on our servers, you are agreeing to these terms.
PLEASE READ THIS DOCUMENT CAREFULLY! IT CONTAINS VERY IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS AS WELL AS LIMITATIONS AND EXCLUSIONS THAT MAY APPLY TO YOU
These terms and conditions (hereinafter the “Agreement”) apply to your subscription to the Ahsay Managed Backup as a Service (AMBaaS) backup service subscription (the “Backup Service”) sold by AHSAY SYSTEMS CORPORATION (SG) PTE. LTD. (“Ahsay”) including its affiliates or subsidiaries. Ahsay Managed Backup as a Service (AMBaaS) software will be provided to you for installing on the computer that you want to back up. You will need to properly install and configure this Ahsay Managed Backup as a Service (AMBaaS) software to perform the backup function.
ACCEPTANCE OF THESE TERMS AND CONDITIONS: By purchasing a subscription, you agree to be bound by the Agreement, which governs your use of the Ahsay Managed Backup as a Service (AMBaaS), which is provided to you by Ahsay. If you agree to these Terms and Conditions on behalf of your employer, you represent that you have the authority to do so, in which case, reference hereinafter to “you” and “your” will also refer to your employer. If you do not agree to be bound by the Agreement, notify your provider at once. Your subscription will be terminated and you will not be given access to the Backup Service.
THE BACKUP SERVICE allows you to back up and restore your files and folders, photographs, videos, music, databases, virtual machines and other data (collectively, the “Content”) via the Internet. Backup of the Content you designate occurs via your Internet connection at the time and frequency set by you. The Backup Service is not an archival service. It is solely your responsibility to maintain original versions of the Content that you backup through the Backup Service. You must provide and pay for all computer equipment and services necessary to use Backup Service, including access to the Internet and hard-drive and/or public cloud storage. The computer devices that you need to back up are required to meet the minimum hardware and software requirements listed in the Hardware Requirement List and Software Requirement List available on Ahsay Managed Backup as a Service (AMBaaS)’s website. Ahsay makes reasonable efforts to provide you with uninterrupted access to the Backup Service. However, there will be occasions when the Backup Service will be interrupted, including, for maintenance, upgrades, emergency repairs or the failure of telecommunications equipment and services. Ahsay will take reasonable steps to minimize such disruption. Please see “Disclaimer of Warranties” and “Limitation of Liability,” below, for important information about Ahsay’s responsibilities.
YOUR ACCOUNT INFORMATION: The period of a paid-subscription to The Backup Service begins upon written confirmation and subsequent payment for your subscription with Ahsay, regardless of whether or when you activate or begin using your account. Unless your account is terminated sooner under the terms of the Agreement, you will be billed based on your selected service package’s pricing. Should payment not be received in accordance with the Agreement, your access to your Backup Service account will be terminated. When you register for the Backup Service, you agree to provide accurate information about yourself and to keep that information up-to-date. At registration, you will select a username and password that you will need to access your account to backup and restore your Content. Please keep your password safe and secure. You will not be able to restore your Content without it. It is your responsibility to maintain the confidentiality of your Backup Service user name and password (your “Account Information”). You are responsible for all use of the Backup Service accessed through your Account Information. You agree to immediately notify Ahsay of any unauthorized use of your Account Information or any other actual or suspected breach of the Backup Service security.
YOUR USE OF THE BACKUP SERVICE: You are solely responsible for all Content and Account Information that you transmit, store, or restore through the Backup Service and to and from your account. You agree that your use of the Backup Service will fully comply with all applicable laws, rules and regulations and that it will also comply with all regulations, policies and procedures of networks through which you access and use the Backup Service. Without limiting the generality of these requirements, you agree that you will not use the Backup Service to:
INSPECTION OF YOUR CONTENT: Ahsay does not access and control the Content of any customer’s account and does not have any obligation to monitor or review Content for any purpose. Notwithstanding the foregoing, if Ahsay reasonably suspects that an Account is being used for storage or distribution of any Content that violates these Terms and Conditions, Ahsay reserves the right, in its sole discretion and subject to applicable law, to terminate your account, delete your Content and/or, if applicable, notify the appropriate authorities, without prior notice to you.
SECURITY OF YOUR CONTENT: The Backup Service provides secure Content transmission and storage. Content is encrypted using a 256-bit AES algorithm by default, and remains encrypted at all times prior to restore. The encryption key is defined and needs to be kept safely by you. Only the you can decrypt the Content using the encryption key. There is an “Upload encryption key after running backup for recovery” option available to you in the Ahsay Managed Backup as a Service (AMBaaS) software. When this option is enabled, your encryption key will be re-encrypted by Ahsay’s own encryption key and then uploaded to Ahsay Managed Backup as a Service (AMBaaS)’s backup server as an additional protection method, so that when you lose or forget your encryption key, Ahsay can decrypt the key and send it back to you. Ahsay will NOT use the encrypted encryption key to decipher your data.
MODIFICATIONS: Ahsay reserves the right to modify the service scope, or discontinue the Backup Service, with or without notice or liability to you or any third party.
TERMINATION & CANCELLATION: Ahsay may, at its sole discretion, immediately terminate your access to the Backup Service, without liability to you or any third party, if it believes that you have violated these Terms and Conditions or if you fail to pay for the Backup Service as agreed. In its discretion, and subject to applicable law, Ahsay may prompt you to restore your Content prior to termination, after which Ahsay will have no obligation to store your Content or permit you to restore it. You may cancel the Backup Service by contacting Ahsay. Before you cancel, be sure that you have restored all of your Content from the Backup Service. Once you submit payment for the Backup Service, the transaction is final, and you will not be refunded all or any part of your payment outside the standard Ahsay refund policy. If you purchased your subscription from a vendor other than Ahsay, that vendor’s refund policy applies. If your subscription was purchased from Ahsay, no refund will be issued after your purchase. Other terms and conditions may apply, depending on your particular subscription type. In the event that Ahsay terminates your account, there will be no refunds.
USE OF INFORMATION SUBMITTED: You agree that Ahsay is free to use any comments, information or ideas in any communication you send to Ahsay, without compensation or acknowledgement to you, for any purpose whatsoever, including, but not limited to, modifying and marketing the Backup Service or developing, manufacturing and marketing other products or services.
ELECTRONIC COMMUNICATIONS: By using the Backup Service, you consent to receiving electronic communications and notices from Ahsay, and you agree that any such communication will satisfy any legal communication requirements, including that such communications be in writing.
DISCLAIMER OF WARRANTIES: The transmission, storage, and restoration of Content through the Internet are subject to a variety of conditions that make such transmission, storage, viewing and restoration potentially unreliable. ACCORDINGLY, TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AGREE THAT USE OF THE BACKUP SERVICE IS AT YOUR SOLE RISK. THE BACKUP SERVICE IS PROVIDED TO YOU ON AN “AS IS” AND “AS AVAILABLE” BASIS. AHSAY EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO YOUR ACCOUNT OR THE BACKUP SERVICE, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. WITHOUT LIMITING THE FOREGOING, AHSAY MAKES NO REPRESENTATION OR WARRANTY: (A) THAT THE BACKUP SERVICE WILL MEET YOUR REQUIREMENTS; (B) THAT THE BACKUP SERVICE OR YOUR ACCESS TO IT WILL BE UNINTERRUPTED, TIMELY, SECURE, VIRUS-FREE OR ERROR-FREE; (C) THAT YOUR CONTENT WILL NOT BE LOST, COMPROMISED OR DAMAGED; (D) THAT YOUR COMPUTER OR NETWORK OPERATIONS OR THOSE OF ANY PERSON WITH WHOM YOU SHARE CONTENT WILL NOT BE NEGATIVELY AFFECTED BY YOUR USE OF THE BACKUP SERVICE; (E) THAT ANY DATA ON YOUR COMPUTER OR NETWORK WILL NOT BE LOST OR DAMAGED AS A RESULT OF YOUR USE OR NON-USE OF THE BACKUP SERVICE; OR (F) THAT DEFECTS IN THE BACKUP SERVICE WILL BE CORRECTED. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM AHSAY OR THROUGH THE BACKUP SERVICE SHALL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.
LIMITATION OF LIABILITY: TO THE FULLEST EXTENT PERMITTED BY LAW, AHSAY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES OR LOST PROFITS, OR LOST REVENUE ARISING OUT OF THIS AGREEMENT, INCLUDING WITHOUT LIMITATION: (1) THE USE OF OR INABILITY TO USE THE BACKUP SERVICE, (2) LOSS OR ALTERATION OF CONTENT, (3) ANY CLAIM ATTRIBUTABLE TO ERRORS, OMISSIONS OR OTHER INACCURACIES IN THE BACKUP SERVICE, (4) UNAUTHORIZED ACCESS TO OR ALTERATION OF CONTENT OR OTHER TRANSMISSIONS, OR (5) ANY OTHER MATTER RELATING TO THE BACKUP SERVICE, EVEN IF AHSAY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE EXTENT PERMITTED BY LAW, YOU AGREE THAT AHSAY’S TOTAL LIABILITY FOR DAMAGES RELATED TO THE BACKUP SERVICE IS LIMITED TO THE TOTAL AMOUNT YOU HAVE PAID FOR THE BACKUP SERVICE OVER THE 1 MONTH PERIOD LEADING UP TO THE CAUSE OF THE CLAIM, OR, IF YOUR CLAIM AROSE DURING A FREE TRIAL PERIOD, TO THE THEN-CURRENT MONTHLY AMOUNT CHARGED FOR THE BACKUP SERVICE. Notwithstanding anything in these Terms and Conditions to the contrary, the remedies set forth in these Terms and Conditions shall apply: (i) even if such remedies fail their essential purpose, (ii) as a result of a breach of a fundamental term of the Agreement, or (iii) as a result of a fundamental breach of the Agreement. Some jurisdictions do not allow the limitation or exclusion of liability for certain damages, so some of the above limitations may not apply to you, in which case Ahsay’s liability shall be limited to the maximum extent permitted by applicable law.
THIRD-PARTY CLAIMS/INDEMNIFICATION: You agree that you are personally responsible for your behavior in connection with the Backup Service. Ahsay shall not be liable for claims made against you or Ahsay arising out of your use of the Backup Service, and you hereby agree to indemnify and hold Ahsay, its related companies, officers, directors, employees and agents harmless from and against any claim or demand, including reasonable attorneys’ fees and costs, made by any third party due to or arising, directly or indirectly, in whole or in part, out of your use of the Backup Service, the use of the Backup Service by any other person who accesses it using your Account Information, your Content, your violation of these Terms and Conditions or your infringement of any intellectual property or other right of any third party.
GOVERNING LAW: THE PARTIES AGREE THAT THIS AGREEMENT, ANY SERVICES THERE UNDER, OR ANY CLAIM, DISPUTE OR CONTROVERSY (WHETHER IN CONTRACT, TORT, OR OTHERWISE, WHETHER PREEXISTING, PRESENT OR FUTURE, AND INCLUDING STATUTORY, COMMON LAW, AND EQUITABLE CLAIMS) BETWEEN YOU AND AHSAY arising from or relating to this Agreement, its interpretation, or the breach, termination or validity thereof, the relationships which result from this agreement, Ahsay’s advertising, or any related transaction SHALL BE GOVERNED BY THE LAWS OF HONG KONG SPECIAL ADMINISTRATION REGION OF THE PEOPLE’S REPUBLIC OF CHINA APPLICABLE THEREIN, WITHOUT REGARD TO CONFLICTS OF LAWS RULES. If you use the Backup Service to back up Content in one jurisdiction (as defined by Ahsay) but restore it in another jurisdiction, then the law governing these Terms and Conditions applicable to the backup shall also apply to the restoration.
BINDING ARBITRATION: ANY CLAIM, DISPUTE, OR CONTROVERSY BETWEEN YOU AND AHSAY SHALL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING INDIVIDUAL (NON-CLASS) ARBITRATION.Before commencing any proceeding in the manner set out below, the parties shall first attempt to resolve any dispute or differences between them by way of good faith negotiation. The good faith negotiation shall commence by each party communicating their position regarding the complaint, claim, dispute, or controversy to the other party, and how the parties should resolve the dispute. The parties shall then make good faith efforts to negotiate a resolution of the claim, dispute, or controversy. Neither party shall commence any proceedings unless the good faith negotiation fails.Except where expressly prohibited by applicable statute, ANY CLAIM, DISPUTE, OR CONTROVERSY (WHETHER IN CONTRACT, TORT, OR OTHERWISE, WHETHER PREEXISTING, PRESENT OR FUTURE, AND INCLUDING STATUTORY, COMMON LAW, INTENTIONAL TORT AND EQUITABLE CLAIMS) YOU MAKE AGAINST AHSAY, its agents, employees, officers, directors, successors, assigns or affiliates (collectively for purposes of this paragraph, “Ahsay”) arising from or relating to this Agreement, its interpretation, or the breach, termination or validity thereof, the relationships between the parties, whether pre-existing, present or future, (including, to the full extent permitted by applicable law, relationships with third parties who are not signatories to this Agreement), Ahsay’s advertising, or any related purchase SHALL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION in accordance with the laws of the Hong Kong Special Administration Region of the People’s Republic of China.Notwithstanding the provisions in this Section 15 or anywhere else in this Agreement, Ahsay shall have the right to seek and obtain any provisional or interim relief from any court of competent jurisdiction to protect its trade-mark, property rights or confidential information or to preserve the status quo.
Language: The parties have required that this Agreement and all documents relating thereto be drawn-up in English.
GENERAL: If any provision of these Terms and Conditions is held to be invalid or unenforceable, such provision shall be struck, and the remaining provisions shall be enforced; provided, however, that if the individual (non-class) nature of the arbitration provision is found unenforceable, the entire arbitration provision shall not be enforced. Headings are for reference purposes only and in no way define, limit, construe or describe the extent or scope of such section. Ahsay’s failure to enforce any provision of these Terms and Conditions shall not constitute a waiver of that or any other provision. These Terms and Conditions set forth the entire understanding and agreement between you and Ahsay with respect to the Backup Service.
Other Documents. This Agreement may NOT be altered, supplemented, or amended by the use of any other document(s) unless otherwise agreed to in a written agreement signed by both you and Ahsay.
License; Title. Your subscription is made for a license to use the Backup Service. You obtain no right, title or interest in the ownership of any software, marketing materials or other intellectual property used by Ahsay to deliver the Backup Service.
THE AGREEMENT is made between AHSAY SYSTEMS CORPORATION LIMITED whose registered office is situated at 28/F, Ford Glory Plaza, No. 37 Wing Hong Street, Lai Chi Kok, Kowloon, Hong Kong ("the Company") and the person whose name and address are described in the invoice/official receipt ("the Client").
WHEREAS The Company is in the business of selling online backup software, and the Client provides online backup services to its customers using the online backup software provided by the Company, resell the backup software or is an end user of the backup software.
NOW IT IS AGREED as follows:
THE SOFTWARE
APPLICATION
OBLIGATION
The Client shall:
not incur any liability on behalf of the Company or in any way pledge or purport to pledge the Company's credit;
conduct its business in a professional, ethical and lawful manner and not perform any act which will or may reflect adversely upon the business integrity or goodwill of the Company, or any affiliate of the Company or the image or the reputation of the Products;
WARRANTY
INTELLECTUAL PROPERTY
ACCEPTANCE
CHANGES OF PRICING SCHEDULE
CANCELLATION
TRANSFERABILITY
INDEMNITY
RELATIONSHIP
CONFIDENTIALITY
DISCLOSURE OF CLIENT'S INFORMATION
RESERVED RIGHTS
The Company reserves to itself the right notwithstanding anything to the contrary herein contained:
to continue to sell and market the Products; and/or
appoint other Clients in the sale and marketing of the Products.
ENTIRE AGREEMENT
MODIFICATIONS
TERMINATION
Notwithstanding anything to the contrary herein contained, the Company reserves the right to terminate this Agreement at anytime by giving a 30-day prior written notice to the Client. In the event of a termination in accordance with this clause 18ii, the Company shall refund to the Client as follows:
for any fees paid under the purchase model, 100% of the total amount paid in respect of the Products by the Client;
for any fees paid under the meter model with prepaid deposit, the balance of any unconsumed deposit paid (if any) in respect of the Products paid by the Client at the date of such termination; and
for any fees paid under the meter model without prepaid deposit, no refund shall be made by the Company.
For the avoidance of doubt, upon the termination of this Agreement, the Company shall be entitled, without any further notice:
to cause the software license key(s) to be cancelled and/or revoked; and
to preclude the Client's access to any software maintenance and upgrade services (or any part thereof).
NOTICES
SOFTWARE MAINTENANCE AND UPGRADE FEE
GENERAL