Missed Backups and failed to login to AhsayACB/OBM due to expired SSL certificate
Summary
Resolve issues with missed backups and HTTPS login failures caused by an expired SSL certificate on the AhsayCBS web management console
Technical Articles
[SQLITE_BUSY] The database file is locked (database is locked), database path: ....\index\index.db
Summary
Learn how to troubleshoot Ahsay backup error "Database index is in use" that caused by locked index files
Accepting Data Menu on the AhsayCBS Web Console Shows Error 500
Summary
Fix the Status Code 500 error in AhsayCBS by addressing missing or corrupted replication config files in the installation conf folder
"Client version incompatible" error upon log in to a lower version client
Summary
Learn how to resolve client login issue caused by version incompatibility
Troubleshooting problem with Volume Shadow Copy
Summary
Learn how to troubleshoot VSS errors preventing backup of exclusively opened files on Windows local hard disks using Volume Shadow Copy
User does not have permissions to list mailbox (MS Exchange mail level (EWS) backup)
Summary
Learn how to resolve Exchange backup error "The application is missing a linked account for RBAC roles" by updating Exchange username using correct format
Cannot use Volume Shadow Copy backup, backup this volume by using normal operation
Summary
Learn how to exclude unnecessary drives or disable Volume Shadow Copy for specific volumes to resolve VSS backup error
"Building Customized Installers is Prohitbited by this License" error in AhsayCBS
Summary
Resolve "Building customized installers is prohibited" in AhsayCBS caused by missing Rebranding Option or expired Support Maintenance Plan
VSS_E_WRITERERROR_NONRETRYABLE Backup error in MSSQL server with large number of databases
Summary
Resolve AhsayOBM MSSQL shadow copy failures "VSS_E_WRITERERROR_NONRETRYABLE" for large number of databases.
"Invalid Login Name" Errors from uninstalled AhsayACB/OBM
Summary
AhsayCBS Dashboard is showing "Failed login attempt from IP address" errors due to uninstalled Ahsay clients trying to connect