Another backup job is still running. Backup skipped -- OBM/ACB Agent (Run on Client)
Article ID
Product Version
Operating System
Symptom
When performing a backup of any type, the following warning message is displayed on the AhsayOBM / AhsayACB user interface:
"Another backup job is still running. Backup skippped."
Cause
The message suggests that a previous backup of the same backup set is still running, or the previous backup job had ended abruptly.
Resolution
Allow the in-progress backup job to complete before starting another backup for the same backup set (scheduled or manually).
If there is no previous backup job running, the previous job started for the backup set may have ended abruptly (e.g. server crash, client application crash). Refer to the following steps to clear all obsolete file(s):
-
Confirm if there is any 'running' within the ipc folder under the .obm folder at:
${User_Profile}\.obm\ipc\Backupset_id
or
${User_Profile}\.acb\ipc\Backupset_id
-
Remove all files under the ipc directory:
- Restart AhsayOBM / ACB service afterward.
When a backup job is started manually or automatically at the scheduled time, a 'running' file will be created within the ipc directory to indicate that a backup job is in-progress. Under normal circumstances, the file will be removed automatically when the backup job is completed.
However, for cases where the previous backup job was ended abruptly (e.g. server crash, client application crash), the 'running' file may not be properly cleared. When the next backup job is started, the client agent will detect that the 'running' file exists, misinterpreting that a previous backup job is still in progress.