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Technical Videos

Backup server URL option is hidden in the AhsayOBM and AhsayACB GUI

To learn how to make the Backup Server URL option visible in AhsayOBM / AhsayACB when you click "Show Advanced Option" in the login screen, follow the steps below.

To make visible on a specific client machine:

How to run data integrity check for backup data stored in backup destination?

Please use the following steps on How to run a Data Integrity Check for backup data stored in backup destination?

IIS Windows page is displayed when accessing AhsayCBS localhost

IIS Windows page is displayed instead of the AhsayCBS web console.

The IIS web server is installed and enabled on the AhsayCBS server, causing a conflict between the AhsayCBS and IIS.

Cannot open the client user interface due to corrupted user settings file

There are several errors that can be encountered related to corrupt user settings file.

Here are some errors that users may encounter upon opening the AhsayOBM / AhsayACB user interface:

Temporary storage location restrictions for Windows System State & System Backup image file

With Ahsay backup solutions, backing up your Microsoft Windows System and Microsoft Windows System State can be as easy as 1, 2, and 3.

Error "The process cannot access the file because it is being used by another process"

When performing a file backup, the following message is received in the backup report:

How to update the MS VM host version after upgrading the Hyper V server?

You may receive this error message after upgrading the Hyper-V server:

Factors affecting backup performance of AhsayACB and AhsayOBM

The speed of running a backup job may depend on various factors.

How to run a data integrity check on a Linux CLI machine?

Please use the following steps on How to run a Data Integrity Check on Linux (CLI) machine?

Building customized installers is prohibited by this license

Please use the following steps if Building customized installers is prohibited by this license (Cannot build custom installer via AhsayCBS).

This issue can occur if:

Client installers missing from the AhsayCBS download page

After rebranding, client installers may sometimes not appear in the CBS download page.

Best practices for managing your encryption key on AhsayOBM or AhsayACB

This Know-How video provides answers to some of the frequently asked questions, including recommendations on managing encryption key.

Some of the recommendations included in the video are the following: