AhsayCBS services on Linux are not automatically starting up after a server reboot

AhsayCBS services on Linux are not automatically starting up after a server reboot

Article ID
2042
Product Version
AhsayCBS: 8.3.2.11 to 8.x
Operating System
Linux
Symptom

After the server is rebooted or shutdown / started, both AhsayCBS and NFS services are not automatically starting up after installing AhsayCBS on newer versions of the following Linux distribution: 

  • CentOS8
  • Red Hat Enterprise 8
  • Ubuntu 20.04 LTS.

The two services must be manually started with the following scripts:

  • AhsayCBS service

    /usr/local/cbs/bin/startup.sh

  • NFS service

    /usr/local/cbs/nfs/bin/startup.sh
Cause

This issue is related to a problem with the AhsayCBS installation script and the Linux systemd utility (systemctl).

Resolution

To workaround the issue, it is recommended to perform the following steps:

  1. Login to the Linux server as root.

  2. Run the following commands:

    systemctl enable cbs

    and

    systemctl enable cbsnfs
  3. Reboot the server afterward.

  4. After the server is restarted, you can use the following commands to confirm if the services are running properly. 

    ps -ef | grep java

    and

    ps -ef | grep nfs

    AhsayCBS and NFS service check