AhsayCBS and NFS Services Fail to Auto-Start on Linux After Reboot

Article ID

2042

Product Version

AhsayCBS: 8.3.2.11 to 8.x

Operating System

Linux

Symptom

After the server is rebooted or shutdown / started, both AhsayCBS and NFS services are not automatically starting up after installing AhsayCBS on newer versions of the following Linux distribution:

CentOS8
Red Hat Enterprise 8
Ubuntu 20.04 LTS.

The two services must be manually started with the following scripts:

AhsayCBS service
```
/usr/local/cbs/bin/startup.sh 
```
NFS service
```
/usr/local/cbs/nfs/bin/startup.sh 
```

Cause

This issue is related to a problem with the AhsayCBS installation script and the Linux systemd utility (systemctl).

Resolution

To workaround the issue, it is recommended to perform the following steps:

Login to the Linux server as root.

Run the following commands:

systemctl enable cbs

and

systemctl enable cbsnfs

Reboot the server afterward.
After the server is restarted, you can use the following commands to confirm if the services are running properly.
```
ps -ef | grep java 
```
and
```
ps -ef | grep nfs 
```