[erro] YYYY/MM/DD hh:mm:ss java.io.IOException Failed to get latest remote backup job

To resolve the issue, follow these steps:

1. Check the connection between the affected client and CBS. Perform a telnet test on the client machine or ping the CBS server.

   
   telnet [CBS domain name or IP] [port]
   ping [CBS domain name or IP]
   		

   If the client machine can't access the CBS server, check if there are any firewall settings, antivirus programs, or DNS configurations on that client machine that might be blocking the connection to the CBS server.

2. Make sure that the following timezone configurations have the same values:

   • CBS: Users, Groups & Policies > Select the affected user > User Profile > Timezone
   • OBM: Profile > Timezone
   • Machine's timezone: Control Panel > Clock and Region > Date and Time > Timezone