Article ID
2023
Product Version
AhsayOBM: 9.1 and above
Operating System
Windows
Symptom
When creating a file backup set for a Windows computer with no password setup, the following error message is displayed:
"Blank password is not allowed because of an account restriction. Please set a password for your account."
Cause
Even for a Windows computer with no password setup, a password is required if the pre-defined backup sources (e.g. Desktop, Documents, Favorites, Outlook, Windows Live Mail) are selected as backup sources.
Resolution
To resolve the issue, un-select all pre-defined backup sources.
Manually select the corresponding folder and files afterward by selecting I would like to choose the files to backup, then Show files. Select the corresponding directory path (e.g. C:\Users\username\Desktop).