Backup Infrastructure as a Service (BIaaS)

Pricing Overview

One-off:
	Setup fee	US$330
	Annual license deposit	US$500
	Rebranding option (optional)	US$500
Monthly:
	Provision and management of dedicated AhsayCBS and underlying shared VM (* If you need to run Cloud to Cloud or VM Run Direct on AhsayCBS, then you need to use a dedicated B2s class Azure VM)	US$110/month for AhsayCBS run on shared B2s Azure VM or Contact us if you need a dedicated B2s Azure VM
	AhsayCBS, AhsayOBM, AhsayACB and paid module actual usage fee	Contact us for price information

AhsayCBS Instance Runs on Azure Cloud VM

We'll prepare a dedicated AhsayCBS web management console running on a shared VM on the Microsoft Azure cloud platform for you. If you need a dedicated VM for running your AhsayCBS, we can prepare it for you with an additional charge based on your actual requirements for the VM.

Backup Destinations of Your Choice

There is no storage associated with this BIaaS service. You can provision any supported cloud storage (e.g. Amazon S3, Microsoft Azure, Google Cloud Storage, Wasabi, Blackblaze, etc.) or your own FTP / SFTP servers as the backup destination options for your backup users to choose from.

VM and AhsayCBS Monitored by Ahsay

Your AhsayCBS and the underlying VM will be monitored and managed 24 x 7 x 365 by our professional team. Whenever there's an update of AhsayCBS available, we can update it for you upon your approval.

Users and Resellers Managed by Yourself

You only need to take care of your backup user-related matters, including user and backup destination management, backup and restore jobs monitoring, group policy management, billing and reseller management (for MSPs), etc.

Pay as you Go

A monthly bill will be generated based on the actual usage fee of AhsayCBS, AhsayOBM, AhsayACB.

Easy DIY Rebranding

Your AhsayCBS and the AhsayOBM and AhsayACB client agents can be easily rebranded by yourself through the AhsayCBS web console. All graphics and wordings can be rebranded and customized.

Service Level Agreement

1. Definitions

"AHSAY" means AHSAY SYSTEMS CORPORATION LIMITED whose registered office is situated at 28/F, Ford Glory Plaza, No. 37 Wing Hong Street, Lai Chi Kok, Kowloon, Hong Kong. Ahsay Backup Infrastructure as a Service ("BIaaS") means a managed service offered by AHSAY to provide a person or a business entity ("YOU") with one virtual machine ("VM") running on Microsoft Azure cloud platform with AhsayCBS centralized management software ("AhsayCBS") installed, one set of login credential to the provided AhsayCBS, and a continuous managed service to monitor the VM and AhsayCBS to make sure the VM and AhsayCBS are up and running at agreed service levels ("SERVICE LEVELS"). Service Credit ("CREDIT") means the remedy AHSAY will provide to YOU for not being able to meet the SERVICE LEVELS.

1.1 Service Level Agreement ("SLA")

AHSAY will use commercially reasonable efforts to provide BIaaS with the following SERVICE LEVELS:

• The VM provided will be with external connectivity throughout 99.9% of time of a calendar month.
• The AhsayCBS provided will be with external connectivity throughout 99.9% of time of a calendar month.

In the event that BIaaS does not meet the either of the SERVICE LEVELS described above, YOU will be eligible to receive a CREDIT as described below:

• If the external connectivity of VM for a given calendar month is lower than 99.9%, YOU will get a CREDIT that equals 10% of the total BIaaS charge YOU need to pay for that month.
• If the external connectivity of AhsayCBS for a given calendar month is lower than 99.9%, YOU will get a CREDIT that equals 10% of the total BIaaS charge YOU need to pay for that month.

2. Service Credit Process

If AHSAY is unable to meet any of the SERVICE LEVELS set out in section 1.1 during any calendar month (as confirmed by AHSAY), YOU, upon written or email request to AHSAY within thirty days from the last day of the calendar month in which the failure or service interruption occurred, will be provided with the CREDIT as set out in section 1.1. AHSAY will apply the CREDIT to the next available billing period following your request. The maximum value of the CREDIT claimed by YOU will not exceed 20% of the monthly recurring fees of the BIaaS.

3. Exclusion

BIaaS does not include a paid Meter License of AhsayCBS, AhsayOBM, AhsayACB and any other software developed by AHSAY. You need to acquire this paid Meter License from AHSAY separately and input the correct license information into AhsayCBS in order to make it functioning properly.

4. LIMITATION OF LIABILITY

IN NO EVENT WILL AHSAY BE LIABLE TO YOU FOR ANY DAMAGES, CLAIMS OR COSTS WHATSOEVER OR ANY CONSEQUENTIAL, INDIRECT, INCIDENTAL DAMAGES, OR ANY LOST PROFITS OR LOST SAVINGS. THE FOREGOING LIMITATIONS AND EXCLUSIONS APPLY TO THE EXTENT PERMITTED BY APPLICABLE LAW IN YOUR JURISDICTION.

5. General Provisions

If any part of this Agreement is found void and unenforceable, it will not affect the validity of the balance of the Agreement, which shall remain valid and enforceable according to its terms. This Agreement shall not prejudice the statutory rights of any party dealing as a consumer.

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