Windows AhsayOBM Uninstallation

Uninstall Instructions

Follow these steps to uninstall AhsayOBM.

Go to Control Panel > Programs > Uninstall a program.
Select AhsayOBM and click Uninstall.
The following dialog box will appear only if User Account Control is enabled. Enter the user name and password and click Yes to continue.
Click Yes to confirm and proceed with the uninstallation.
When you see the following screen:
- Choose Yes to keep all user settings and the encryption keys associated with the users. If you are likely to install AhsayOBM on the same machine in the future again, the user settings, e.g., login details, backup sets and so forth will remain by default in:
```
C:\Users\[username]\.obm
```
  The screenshot below shows the folders remain in the machine after uninstallation.
- Choose No to delete all user settings and encryption keys with this uninstallation. Please be reminded that the encryption keys are not retrievable once they have been deleted unless the encryption keys have been uploaded to AhsayCBS server, and therefore it will no longer be possible for backup user to recover their encryption key in case they do not have a separate written record.
If there is a Run Direct restore running at the time of the AhsayOBM uninstallation, the following screen prompts to alert you that the NFS service is in use.
- Select No if you do not wish to force unisntall the NFS service. AhsayOBM will be uninstalled without affecting the NFS service, where the Run Direct restore will not be interrupted.
- Select Yes to force uninstall the NFS service. Both AhsayOBM and NFS service will be uninstalled from the machine. The VM running Run Direct restore and the datastore are both unmounted from the VMware server.
The following screen prompts when the uninstallation is completed.