Blank password not allowed because of an account restriction

11 Feb, 2025

Article ID

2023

Last Reviewed Date

6 February 2025

Product Version

AhsayOBM: 9.1 and above

Operating System

Windows

Symptom

When creating a file backup set for a Windows computer with no password setup, the following error message is displayed:

"Blank password is not allowed because of an account restriction. Please set a password for your account."

Restriction

Cause

Even for a Windows computer with no password setup, a password is required if the pre-defined backup sources (e.g. Desktop, Documents, Favorites, Outlook, Windows Live Mail) are selected as backup sources.

Source

Resolution

To resolve the issue, un-select all pre-defined backup sources.

Manually select the corresponding folder and files afterward by selecting I would like to choose the files to backup, then Show files. Select the corresponding directory path (e.g. C:\Users\username\Desktop).

Video Page

Blank password not allowed because of an account restriction