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QNAP NAS Requirements


The following are the requirements needed to be able to install AhsayOBM onto QNAP NAS:

Hardware Requirements

Refer to the following link for the list of supported QNAP NAS models:

FAQ: Ahsay Hardware Compatibility List (HRL) for AhsayOBM on QNAP NAS

QNAP NAS models with less than 1GB RAM are not supported. As 1GB RAM or above is required to ensure application stability and optimal backup/restore performance. To back up data on unsupported QNAP NAS models, share the folder(s) then backup the data as network shared folder from a Windows machine. For more details on how to create a shared folder(s), please refer to this page Creating a Shared Folder.

Software Requirements

Refer to the following article on supported QTS versions for QNAP NAS:

FAQ: Ahsay Hardware Compatibility List (HRL) for AhsayOBM on QNAP NAS

AhsayOBM Installation

The latest version of AhsayOBM must be installed on the QNAP NAS.

NAS - QNAP Add-on Module

Make sure the NAS - QNAP add-on module in your AhsayOBM user account covers the backup of your QNAP NAS.

step4

The NAS - QNAP add-on module allows for the backup of unlimited number of QNAP NAS devices. However, each new AhsayOBM installation on a QNAP NAS device will require an additional AhsayOBM device license. Please contact your backup service provider for more details.

Backup Quota Storage

Please ensure there is sufficient storage quota allocated on your AhsayOBM user account to accommodate the data from the QNAP NAS device.

Please contact your backup service providder for more details.

Java Requirement

In v9 the Oracle Java JDK files are already included and deployed as part of the AhsayOBM installation.

Memory Requirement

The default Java heap size of AhsayOBM installation on QNAP NAS is 256 MB. It is recommended that 1 GB RAM or more is installed for stability and better backup / restore performance.

TCP Port Requirement

By default, the QNAP NAS machine uses TCP port 32168 for the WuiService.

TCP port 32168 must be free on the machine. Otherwise, the AhsayOBM client will not start and its backup and/or restore functions will not work.

QNAP NAS User Account Permission

The QNAP NAS user account used for the AhsayOBM installation must be a member of\ “administrators” user group.

step4

The QNAP NAS user account belongs to “everyone” user group, select AhsayOBM to Display on “Every user’s menu” in the App Center.

step4

After login with the user account belonging to "everyone" user group, you can find the App in the user's menu.

step4

Network Bandwidth

10 Mbps or above connection speed.

QNAP Settings Requirements

Ensure that the following requirements are followed to be able to launch AhsayOBM:

  • Web Server must be enabled

    Go to Control Panel > Applications > Web Server, tick the "Enable Web Server" checkbox then click Apply.

    step4

  • Web flder must be included in the Shared Folder list

    Go to Control Panel > Privilege > Shared Folders, check the "Web" is present in the list.

    step4

QNAP Settings Requirements

The following features of AhsayOBM on QNAP NAS devices are supported but not displayed on the AhsayOBM GUI. These features can only be accessed or configured using the AhsayCBS Web Console:

  • Backup Source Filter
  • Advanced Retention Policy Type
  • Command Line Tool
  • Bandwidth Control
  • Follow Link
  • Compression
  • Usage Statistics Report