Supported Services for Microsoft 365
Microsoft 365
Here are the supported services of Microsoft 365 backup module. It is also specified in the table some services that are currently not yet supported by the Microsoft 365 backup module.
| Services | Supported |
|---|---|
| Outlook | ✔ |
| OneDrive | ✔ |
| Personal Site | ✔ |
| Site Collections | ✔ |
| Microsoft Teams | ✔ |
| Yammer | ✖ |
| Microsoft Stream | ✖ |
| Power BI | ✖ |
| Power Apps | ✖ |
Outlook Mailbox
Below are the supported Outlook Mailbox types of Microsoft 365 Backup.
| Item | Supported |
|---|---|
| Archive Mailbox | ✔ |
| Dynamic Distribution Group | ✖ |
| Microsoft 365 Group | ✖ |
| Public Folder Mailbox | ✖ |
| Security Group | ✖ |
| User Mailbox | ✔ |
| Distribution Group | ✖ |
| Equipment Mailbox | ✔ |
| Public Folder | ✔ |
| Room Mailbox | ✔ |
| Shared Mailbox | ✔ |
- For backing up Shared Mailbox on AhsayACB, it is required to set a password on the Shared Mailbox on Microsoft 365 portal, such that it can be logged in on AhsayACB to create backup sets.
- For backing up Public Folder, a licensed Exchange Administrator or a licensed user with Public Folder permission is required.
Folder Level
Below are the items on a folder level that you can back up or restore from an Outlook mailbox.
| Item | Supported |
|---|---|
| Archive | ✔ |
| Clutter | ✔ |
| Contacts | ✔ |
| Deleted Items | ✔ |
| External Contacts | ✖ |
| Inbox | ✔ |
| Junk Emails | ✔ |
| Organizational Contacts | ✖ |
| PeopleCentricConversation Buddies | ✖ |
| Recipient Cache | ✖ |
| Search Folders | ✖ |
| Social Activity Notifications | ✖ |
| Tasks | ✔ |
| Calendar | ✔ |
| Companies | ✖ |
| Conversation History | ✖ |
| Drafts | ✔ |
| GAL Contacts | ✖ |
| Journal | ✖ |
| Notes | ✔ |
| Outbox | ✖ |
| PersonMetaData | ✖ |
| RSS Feeds | ✔ |
| Sent Items | ✔ |
| Sync Issues | ✖ |
| Trash | ✔ |
OneDrive
Below are the items that you can back up or restore from OneDrive.
| Item | Supported |
|---|---|
| Folders | ✔ |
| Access Permissions | ✔ |
| Recycle Bin | ✖ |
| Files | ✔ |
| Albums | ✖ |
| Tag | ✖ |
Public Folders
Below are the items from the Public Folder that you can back up and restore from a Microsoft 365 backup set.
| Item | Supported |
|---|---|
| Folders | ✔ |
| Files | ✔ |
Teams Chat / Channel
Below are the items that you can back up or restore from Teams Chat / Channel.
| Item | Supported |
|---|---|
| Attachments | ✔ |
| Chat & Channel Message | ✔ |
| Mentions | ✔ |
| Public & Private Channel | ✔ |
| Voice Message (created via mobile app) | ✖ |
| Channel Replies | ✔ |
| Loop List (fluid) | ✖ |
| One-on-one & Group Chat | ✔ |
| Reactions | ✔ |
Site Collections / Personal Site
Below are the Site Collections/Personal Site items that you can back up or restore from a Microsoft 365 backup set.
| Item | Supported |
|---|---|
| Announcements | ✔ |
| Bright Banner | ✔ |
| Contacts | ✔ |
| Data Connection Libraries | ✔ |
| External Lists | ✖ |
| General Settings | ✔1 |
| Issue Tracking | ✔ |
| Look and Feel | ✖ |
| Newsfeed | ✖ |
| Picture and Libraries | ✔ |
| Site Collection Features | ✖ |
| Survey | ✔ |
| Wiki / Page Libraries | ✔ |
| Asset Libraries | ✔ |
| Calendar | ✔ |
| Custom Lists | ✔ |
| Discussion Boards | ✔ |
| Form Libraries | ✔ |
| Import Spreadsheets | ✔ |
| Links | ✔ |
| Manage Site Features | ✖ |
| Permissions and Management | ✔2 |
| Report Libraries | ✔ |
| Site Page | ✔ |
| Version History | ✔2 |
1 For the General Settings, only the List Name can be restored.
2 For the Version History and Permissions and Management, the backup and restore are supported for OneDrive files and SharePoint documents (Document Library) only.
SharePoint Site Level Collection
Below are the SharePoint Site Collections template that you can back up or restore from a Microsoft 365 backup set.
| Item | Supported |
|---|---|
| Team Site | ✔ |
| Blog | ✔ |
| Developer Site | ✔ |
| Document Center | ✔ |
| Records Center | ✔ |
| Compliance Policy Center | ✔ |
| Community Portal | ✔ |
| Visio Process Repository | ✔ |
| Publishing Portal | ✔ |
| Modern Team Sites | ✔ |
| Team Site (Classic Experience) | ✔ |
| Project Site | ✔ |
| Community Site | ✔ |
| eDiscovery Center | ✔ |
| Business Intelligence Center | ✔ |
| Enterprise Search Center | ✔ |
| Basic Search Center | ✔ |
| Enterprise Wiki | ✔ |
| Modern Communication Site | ✔ |
Site Column Type
Below are the Site Column Type that you can back up or restore from a Microsoft 365 backup set.
| Item | Supported |
|---|---|
| CalendarFolderType | ✔ |
| ContactItemType | ✔ |
| DistributionListType | ✔ |
| MeetingCancellationMessageType | ✔ |
| MeetingRequestMessageType | ✔ |
| MessageType | ✔ |
| SearchFolderType | ✔ |
| TaskType | ✔ |
| CalendarItemType | ✔ |
| ContactFolderType | ✔ |
| FolderType | ✔ |
| MeetingMessageType | ✔ |
| MeetingResponseMessageType | ✔ |
| PostItemType | ✔ |
| TasksFolderType | ✔ |
| UserConfigurationType | ✔ |
Maximum Supported File Size
The following table shows the maximum supported file size per item for back up and restore of each service.
| Service | Maximum File Size |
|---|---|
Outlook with or without attachments (applies to User mailbox, Room mailbox, Shared mailbox, Equipment mailbox) | 150 MB |
Public Folders with or without attachments | 150 MB |
| OneDrive | 8 GB |
| Personal Site | 8 GB |
| Site Collections | 8 GB |
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