AhsayACB / AhsayOBM / AhsayOBR v8.3.0.30 Release Notes (14-Oct-2019)

General / Miscellaneous

• OBM UI & Service could not be started “Error 1067: The process terminated unexpectedly” after upgraded to v8.1.0.50, causes backup not working (ref: EMR-841-70016, VRX-394-40311, T-23449)
• “[ProgressInfoList.remove] Cannot find the element..” is found in CBS Activities logs whenever there is a backup or restore job (ref: T-21508)
• OBM - Align add and update user contact logic on OBM with CBS (ref: T-22783)
• Change user settings on OBM which without latest user info will cause newer backup sets being removed (ref: HPR-450-86346, T-24921)
• OBM will not update the backup status of previous backup job if the previous job do not have terminated properly (ref: ADP-490-27615, T-24005)

Restore / Decrypt

• OBM, VMware - When perform VMware Run Direct restore on ESXi Ubuntu VM, warning is hit (ref: T-24391)
• OBM - Fail to perform manual migrate of VMware and Hyper-V backup set with no response when clicking “Manage Run Direct Virtual Machines” (ref: T-24854)
• Unable to restore folders with trailing space backed up by Windows (ref: JCK-261-28694, T-24901)
• OBM could not restore data from backed up mailboxes (Exchange mailbox backupset) (ref: KYA-485-82086, T-24320)
• Slow Restoration Speed. “Unexpected IOException, error=[ObsManager.getInputStream] Target is not a file.” (ref: XZS-821-95913, T-24452)
• Fail to restore data from file backup set and OBM client application is keep to return the message as Encryption key is incorrect (ref: OIA-708-83464, T-23695)

Application specific backup - Hyper-V

• OBM, Hyper-V - After removing the original VM from the Hyper-V Manager, restore completed with error [GetVirtualHardDiskSettingData] (ref: T-23836)
• OBM, Hyper-V - When backup .vhdx files with Non-English characters (e.g Korean), backup error Reason = “Disk … does not exist” is logged (ref: T-23817)
• OBM, Hyper-V - When restore VM with .iso attached, restore error “Reason = “Failed to import a virtual machine from a file….” is hit (ref: T-23820)
• OBM, Hyper-V - When “Host Component” is selected and restore to original location, ”[NullPointerException] null“ error is logged (ref: T-23821)
• OBM, Hyper-V - When run direct restore job failed with error, the next restore job will hit “Another job is still running. Restore stopped.” (ref: T-23822)
• OBM, Hyper-V - Unable to create Hyper-V backup set with “Access is denied” error pop up (ref: T-24224)
• OBM, Hyper-V Cluster, MSExchange DAG - Backup job hits “Virtual machine / Database does not exist” warning after upgraded from v8.1 to v8.2.4.0 (ref: T-25070)

Application specific backup - MS Exchange Mail

• OBM Exchange MailLevel Backup error = Target is not a file, sParent=Indbakke, sName… (ref: XEI-817-36874, T-24107)
• Fail to run Exchange Mail Level Backup with warning “E-mail Account Not Available” (ref: XNU-699-59723, T-23407)
• Fail to run Exchange Mail Level backup with “Insufficient permissions to the mailbox ERROR=MAPI_E_FAILONEPROVIDER” error (ref: SXG-424-12444, T-22342)

Application specific backup - MS Exchange Server

• Unable to perform Exchange Log backup in Mounted Volume with “\\?\Volume{4b488f8b-0000-0000-0000-100000000000}\ is not directory” error (ref: ZML-344-90349, T-23503)
• In Exchange DAG mail level backup sets, mails are backed up in multiple DAG nodes even database is activated in 1 node only (ref: WIZ-571-53117, T-23889)
• OBM, Exchange DAG, HyperV Cluster - Show empty restore tree for v6 Exchange Server DAG and Hyper-V Cluster backup sets after stage 1 is completed (ref: T-25160)

Application specific backup - Office365

• Office 365 backup error ”[CloudFileSystem.createFile] Parent directory 'Office 365/Users/xxx@yyy.com' does not exist“ (ref: BYQ-468-42829, T-24408)
• OBC O365 SharePoint Backup cannot backup emoji and get error … Cannot open file “xxx.eml”. 500 Internal Server Error (ref: KCT-270-62506, T-24406)
• OBM, Office 365 - When restore from Chinese version Outlook to English version Outlook, new folder is created for Inbox (ref: T-24394)
• OBM, Office 365 - When restoring OneDrive data to Windows local computer, Missing Raw Files error for .ldi file shows in restore logs (ref: T-24103)

Application specific backup - Others

• Unable to perform Windows System Backup when Temporary Directory is set to a password protected network drive (ref: YLC-579-13529, T-23517)
• OBM v7.17.0.50 Oracle 11g database backup on Windows 2012 R2 completes with error “Unknown backup SPFile exception” (ref: QEW-278-25146, T-24086)

Application specific backup - VMware

• OBM, VMware - Fail to run direct restore VMware ESXi backup set with Error=[BackupSet.getBackupSeparator] Unclassified backup set type (ref: T-24911)

Auto Update Agent

• OBM - Fail to AUA from v6.29 to v8.2.2.0 with Error=org/sqlite/SQLiteException (ref: T-24801)
• OBM - Fail to AUA from v6.29 to v8.3 in Linux OBM with Error=org/apache/http/params/HttpParams in aua.log (ref: T-25181)
• OBM Crashing after AUA from 8.1.0.24 to 8.1.1.50. Error = “Cannot Find Class” (ref: WFN-584-67047, T-23587)

Backup Destination

• OBM Backup to Standard Destination “OneDrive for Business” returned with error “The request has been throttled” (ref: SNX-936-30733, T-24514)
• OBM file backup to Google Cloud Storage “Failed to access destination “Google Cloud Storage USA”. Reason=“javax.net.ssl.SSLHandshakeException” (ref: IUR-104-75839, T-24423)

Customization

• OBM Free Trial user creation GUI cannot switch to another language (ref: LYU-599-57336, T-24091)
• Some OBC Spanish Translation (ref: MOG-197-37025, T-24092)

File backup

• OBM - When performing backup / applying filter on hard drive, “Backup source/Filter top directory…does not exist” warning is displayed (ref: T-25042)
• When restore 2nd backup job performed in v6 OBM, ”[CloudFileSystem.getInputStream] Failed to obtain InputStream for path” error is logged (ref: T-24778)
• OBM file backup crashes and generates large size .mdmp files in the bin folder causing the system drive C: become out of space (ref: NRU-747-54701, T-24763)
• CBS, OBM - When running retention policy, unnecessary job block folders with no bak files are not removed (ref: T-24845)
• OBM Mac backup Error=“java.io.IOException: Cannot get extended attribute of path…Unknown Error(ErrorCode:1) at com.ahsay.ani.util.MacUtil…” (ref: WHD-487-86585, T-24484)
• Add a warning message if user tried to exit in DIC test mode result page (ref: ULC-850-96444, T-24262)
• Backup job is completed successfully even the local predefined destination does not exist (ref: AQY-461-60457, T-22111)
• Backups fail and caused index issues, some files not restorable since upgrading to v8.1.0.50 on OSX 10.13.4 (ref: OUZ-521-60946, PDN-224-10230, T-23588)
• Mac OS X OBM File backup Throwable=[Bptree.KeyRangeIterator.hasNext] Error=[ABlock.parse] Cannot parse file error cannot be fixed by DIC (ref: URC-602-87364, T-23556)

Group policy / Reseller panel

• CBS, ACP - Unable to build CBS installer with no files found for Tomcat error in build log (ref: T-24812)
• Group policy preempted file backup set fails to backup from ${mac.x} sources (ref: MXN-437-34308, T-23291)

Operating Systems

• Scheduled backup cannot be run when windows username is in Korean (ref: AAC-305-71260, T-23957)
• OBM v7.17.2.2 on CentOS 7.5 GUI (GNOME) Korean Language not displayed properly (ref: T-24748)
• OBM - Unable to run backupset in FreeBSD 32bit, ”[SQLException] Error opening connection, database path: …“ occurred (ref: T-25147)

Reporting / Email report

• CBS does not flag backup jobs as failed for Office 365 backup set after password changes (ref: IOB-282-83739, QND-349-82235, T-23380)
• OBM - When performing file backup, Error “Failed to synchronize log files to servernull” is logged in .obm\log\System (ref: T-25057)

Synology / QNAP OBM

• Synology backup error [d] [c.S3AWS4Manager.bucketExists] Give up retry, retried 29 time(s). Error: java.net.SocketException: Broken pipe (ref: LFR-879-26410, T-23760)
• OBM Scheduler on QNAP NAS is disabled but the scheduled backup job still runs (ref: WKI-861-65978, T-23761)
• Cannot install OBM on QNAP TS-231P (32bit ARM CPU) by returning “Error 6: Unexpected Error” (ref: NMO-171-19765, PHX-294-77009, T-23554)
• Cannot install OBM on DS114 (DSM 6.2.1) with error “The JVM provided is invalid, please verify.” (ref: FSR-132-49898, T-23602)
• OBM could not create backupset on QNAP NAS and showed a blank blue box (ref: GAS-921-74202, ZFR-501-61901, T-24567)
• OBM, Synology - When backup folder source on Synology DS715, OBM WuiService stopped (ref: T-24943)
• OBM, NAS - When save changes of browser type related destination (e.g. Google Drive) in NAS, unable to save with loading screen or error message (ref: T-25188)

System maintenance

• OBM - After backup user changed password and not yet logged in GUI, scheduled v8.3 migration job failed with Incorrect Password warning (ref: T-25189)

Translation

• OBC Spanish translation request (ref: IWP-518-66092, T-24529)
• Dutch translation issue on terms “Last” (ref: GPX-370-69228, T-24150)
• OBM missing French translation on some parts during backup set creation (ref: PNJ-911-98507, T-19579)
• CBS / OBM German Translation is missing on some places and some spelling mistakes is found (ref: WRQ-730-72227, T-19621)

User experiences

• OBM v7.17.2.2 when the login credentials for Windows User Authentication are incorrect the error message is duplicated (ref: T-24496)
• OBM - When click Previous button on the “Restore items from Users/Site Collections” page at Decrypt for Office 365 backupset, error was prompted (ref: T-25007)
• OBM v7.17.2.2 Incorrect Korean Translation (ref: T-25008)
• OBM v7.17.2.2 change the OBM/ACB login error messages to improve security (ref: T-25150)
• Backup End Status in UI and SystemTray one do NOT match for Korean (ref: T-23729)