AhsayACB / AhsayOBM / AhsayOBR v7.15.4.10 Release Notes (03-Apr-2018)

Application specific backup

• Office365 backup "[Bptree.KeyRangeIterator.hasNext] Error=[ExchangeStandardFolder.getOrdinal] Invalid ID: 14tknLeaf=[TreeKeyNode.toString]" error (ref: SVG-782-79107, T-20345)
• Fail to run Cloud File Backup with error "Error=[d] DropboxManager.newFolderIterator": unexpected HTTP status code: 500 or 502 (ref: VME-420-81679, IXG-326-17772, T-19076)
• Cannot create cloud file backup (FTP) backup-set with Sharefile FTP backup (ref: TIC-240-66887, T-20495)
• Hyper-V 2016 schedule backup error "Failed to take VM recovery checkpoint. Error = Object reference not set to an instance of an object" (ref: YCV-245-55013, T-19683)
• Hyper-V cluster 2012 backup "Unable to generate delta using CBT"The number of CBT log files do not match the number of virtual machine's..." (ref: GKL-712-92898, T-19826)
• Exchange 2010 server backup with error "Cannot start shadow copy, reason =null" (ref: BFP-384-10595, T-19897)
• MS SQL Log backup gets "[Microsoft][ODBC SQL Server Driver][DBMSLPCN]SQL Server does not exist or access denied." error after upgrade (ref: AYT-922-29552, ZBH-680-99834, T-20008)
• MS SQL Restore incorrectly due to wrong delta files merging (ref: PPG-961-98295, T-20027)
• OBM Hyper-V 2012 backup with "Failed to generate delta file by using CBT. Reason = Log sequence incorrect..." and reupload full again (ref: HMI-990-38880, T-20191)
• MySQL backup gets mysqldump: [Warning] Using a password on the command line interface can be insecure error (ref: AFF-121-20052, T-20217)
• MSSQL VSS backup always run with "The reference database is mismatched with backup database, backup will run in full backup type" (ref: T-20479)
• VMware ESXi Restore "[Restorer.run] Path=xxx.vmdk Throwable= [F] [SFtpManager.getOutputStream.$1.close()] Failed to close 'xxx.vmdk' ERROR (ref: GWB-606-89990, T-18698)
• OBM 7.15.2.2 causes Java crash on Windows 2012 ShadowProtect MSP 5.27 backup jobs (ref: VMX-514-51990, FNP-737-75786, T-20419)
• Hyper-V 2012 backup with Failed to generate delta file by using CBT. Reason = Offset to change: xxx is over the disk size yyy (ref: OJP-890-45617, T-20448)
• Hyper-V 2016 backup is stuck at downloading file list (ref: NAE-560-18327, T-20619)
• OBM create Hyper-V 2016 (Failover Cluster) backupset get error "Temporary directory must set to remote share or cluster shared volume" (ref: QRT-721-75666, T-20462)
• Hyper-V Restore error Delta file is corrupt ([DeltaFileMerger.process] Error=[DeltaUnit.readUnit][IOException] (ref: LOU-637-98385, T-20236)

Auto upgrade agent

• Fail to perform auto update until restarting the service/machine after AUA is not able to download index.xml from CBS (ref: T-20788)

Backup Destination

• Error "[d] Failed to access destination "OneDrive_droguerie" is shown when backing up to OneDrive for Business (ref: URS-693-45637, T-20359)
• Fails to access predefined OpenStack destination after renewing the token (ref: PPW-774-51917, BIE-371-22502, T-20455)

Customization

• Build process failed and Download Logs returned "[Error]Invalid file 'C:\Program Files\AhsayCBS\system\cbs\Installers\ROOT\obc-log.zip" error (ref: PPL-412-15901, T-20326)

Deployment

• Cannot restart the Ahsay Online Backup Manager Services with error 1067 (ref: ZJS-849-18547, T-20233)
• Granular Restore failed with "Fail to Install Virtual File System Driver" and "Fail to install VMDK Mounter Driver" errors (ref: NNF-793-25701, T-20583)

File backup

• [Shadow Copy] The service cannot be started, either because it is disabled or because it has no enabled devices associated with it. (ref: TWQ-985-16543, T-20077)
• Unable to run schedule backup after updated the user password in Windows Active Directory (ref: T-20094)
• File backup encounters "Failed to delete ...because it is not empty. One of the existing files is...." error even with hotfix applied (ref: TEJ-865-80931, T-18957)
• File backup error "The service cannot be started, either because it is disabled or because it has no enabled devices associated with it" (ref: FUR-211-98752, T-20329)
• ACB backup set index are negative number (ref: T-20532)

General / Miscellaneous

• Backup gets "[ObsManager.logStartBackup] Failed to log start backup ..." error (ref: ZYQ-760-10301, YTL-204-74569, XBR-828-70626, NIT-736-12381, VJN-176-47478, T-20198)
• Fail to start the OBM GUI on Windows 10 version 1703 with GodMode enabled (ref: SYR-754-56899, T-20490)

NAS / Synology OBM

• Synology OBM prompts for encryption key for backup set with no encryption when performing restore on other NAS (ref: KKP-870-25340, T-20189)
• Synology OBM cannot create new backup set with "Failed - Error occured, please try again." message and invalid XML error in console.log (ref: GDX-273-86193, T-20407)

Reporting / Email report

• Hyper-V Backup Status and reports show "Missing Virtual Machine" which do not align with OBM backup logs (ref: NVJ-602-91209, T-19282)
• Unable to retrieve MAC address when uploading backup log (ref: URC-441-54488, T-19994)

Restore / Decrypt

• VMware restore job cannot be stopped properly when some files failed to upload when restore non-VDDK VM to ESXi server (ref: LGX-187-92863, DLY-517-34031, YTL-204-74569, XBR-828-70626, NIT-736-12381, VJN-176-47478, T-19980)
• Restore of MSSQL encounters "Parameter is incorrect" issue (ref: USZ-352-64093, T-19802)
• User data restored but cannot be used due to error in index migration by XML rebuild (ref: AGV-856-17554, T-20523)
• File backup not does not run post-command when it is stopped by scheduler (ref: YRF-450-38575, T-20524)

Upgrade

• CBS usage graph is not correctly showed for a backup set with data migration from v6 (ref: AGA-387-30308, T-20638)