Skip to main content

You may receive this error message after upgrading the Hyper-V server:

  • "YYYY/MM/DD hh:mm:ss com.ahsay.afc.microsoft.MSVMExpt: Microsoft VM Host version defined in backup set does not match the system."

To prevent this message, update the MS VM host version by following the steps below:

  1. Stop the AhsayCBS services.
  2. Make a backup of $CBS_Home\conf\users.xml.
    • Copy and paste the user.xml file to another location to create a backup.
  3. Open the current "users.xml" file using a text editor.
  4. Search for the backup set by using the backup set ID.
  5. Under the backup set ID, scroll down and look for com.ahsay.obx.cxp.cloud.MSHypervSettings.
    • Change the VM host version.
      • Example: Change from Microsoft Hyper-V Server 2019 to Microsoft Hyper-V Server 2022
        • From Value data="Microsoft Hyper-V Server 2019" name="version" type="string"/
        • to Value data="Microsoft Hyper-V Server 2022" name="version" type="string"/
  6. Save the changes.
  7. Start the AhsayCBS service.