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This Know-How video provides answers to some of the frequently asked questions, including recommendations on managing encryption key.

Some of the recommendations included in the video are the following:

Best practices for managing encryption key

  • ~/config/settings.sys

    As a last step to protect yourself from losing the encryption key of your backup sets, enable the 'Encryption Recovery' setting of your backup account to save the key to the backup server.

    1. Write down the ecnryption key of all your backup sets.
      1. Login to the AhsayOBM / AhsayACB user interface.
      2. Click on the Backup Sets tile.
      3. Select the corresponding backup set, then click Show advanced settings.
      4. Click on Others, click Unmask encryption key.
      5. Copy the encryption key to multiple locations.
    2. Make copies of the backup account profiles on the client computer:
    3. Enable the Encryption Recovery setting for your account.
  • To learn more about the steps and answers to your questions regarding encryption key, watch the video.