When performing a Backup or Restore, an Insufficient Permissions message might be encountered.
To resolve this issue, you may grant read and write permissions to AhsayOBM:
Take note: This must be done for each and every source directory you will backup.
Take note: If you are using a white-labeled OBM package, for "User or group", you should select the equivalanet branded OBM product name (i.e. ExampleOBM).
- Go to Control Panel, then click Shared Folder.
- Select the shared folder which contains your source directory.
- Click Edit, then navigate to the Permission tab and select System Internal User.
- Click the Custom column of the application package account.
- In the permission settings window, check all options under Apply to, so permission settings will be applied to all descendants.
- Check the permission of Read and Write. AhsayOBM requires permission of the following:
- Traverse folders/Execute files
- List folders/Read data
- Read attributes
- Read extended attributes
- Create files/Write data
- Create folders/Append data
- Write attributes
- Write extended attributes
- Delete subfolders and files
- Delete