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When applying a license in the [System Settings] > [License] > [Redirector] menu on the AhsayCBS web console, the following error is displayed:

  • License key incorrect. Please try again. 099

This issue can occur if the license applied does not have the High Availability server add-on module (e.g. you are applying your AhsayCBS backup server license to your AhsayCBS redirector server)

To resolve this issue, apply for the correct license with the High Availability server add-on module. You can contact Ahsay Sales Representative if you are interested in purchasing the High Availability server add-on module.