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Please use the following steps if you Cannot login to AhsayCBS web management console (License Failure).

  1. Go to C:\Program Files\AhsayCBS\conf
  2. Open the license.xml file with a web browser.
    Note: If an error message appears or if it is blank, the file is corrupted.
  3. Move the corrupted license.xml file out of the conf folder.
  4. Recover a previous version by renaming the license.xml.1 file to license.xml.
  5. Open the Services application.
  6. Restart the AhsayCBS service.
  7. Relaunch the AhsayCBS web management console.