When attempting to access the [Replication] > [Accepting Data] menu on the AhsayCBS web console, the following error is displayed:
- Status Code : 500
Servlet Name : action
Request URI: /cbs/rps/config/Index.do
Exception Message : javax.servlet.ServletException: [Index.execute] Failed to execute servlet
This issue can occur if the replication config file is not found / corrupted in the AhsayCBS installation conf folder:
- %CBS_Installation_Home$/conf/rps.xml
To resolve this issue:
- Stop the AhsayCBS Service.
- Copy the rps.xml file from a backup to %CBS_Installation_Home%/conf.
Take note: If you do not have a backup copy of the rps.xml file, you can temporarily install AhsayCBS (or the same version as your current AhsayCBS server) on another computer and retrieve the rps.xml file from there.
- Restart the AhsayCBS Service.
Once the AhsayCBS service is restarted, a new rps-recv.json and rpsRecv.xml file(s) will be automatically re-created if they are not present.