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Please use the following steps to recover AhsayCBS system account password.

  1. Stop your AhsayCBS service in the Services app.
  2. Go to C:\Program Files\AhsayCBS\conf
  3. Open the cbs.json file with a text editor such as Notepad++.
  4. Using a JSON Viewer plugin in Notepad++, scroll down to the AdminList section.
  5. Expand the objects and locate the following:
    • Name : system
    • ID : "%unique system user ID%"
    • Pwd : "%hashed_password_entries%"
    • Type : ADMIN
  6. Use Find to search for the unique system ID in the cbs.json file.
  7. Edit the "Pwd" entry and replace it with the following:
    "Pwd":"u8XmYeEGxtzY3G3RhkVML8ujxxD7TY5xpgyT6vB38HM="
  8. Save the changes to the cbs.json file.
  9. Start your AhsayCBS service afterward.
  10. Login to AhsayCBS web console with the following:
    Login Name: system 
    Password: system
  11. Input the new password when promted then click the save icon.