How to manually move a backup account between different user homes on your AhsayCBS backup server?

This Know-How video contains instructions on how to manually move backup accounts between different User Homes on the same server.

In this video, the following assumptions were made:

1. Backup user username will be moved from User Home A (e.g. C:\UserHomePath) to User Home B (e.g. E:\UserHomePath).
2. Backup data are stored on the CBS server.
3. The CBS server can be accessed physically for best result.

To proceed, follow the steps below:

1. On the AhsayCBS server, Stop the AhsayCBS services.
   • For Windows:
     • Control Panel > Administrative Tools (Safety and Security) > Services > Ahsay Cloud Backup Suite > Stop
     • Control Panel > Administrative Tools (Safety and Security) > Services > NFS Service (Ahsay Systems Corporation) > Stop
   • For Linux/FreeBSD:
     • Run the script file at %CBS_Install_Home%/bin/shutdown.sh to shutdown CBS service
     • Run the script file at %CBS_Install_Home%/nfs/bin/shutdown.sh to shutdown CBS NFS service
2. Move the User Home of the corresponding backup account from User Home A to User Home B.
3. Restart the AhsayCBS services.
   • For Windows:
     • Control Panel > Administrative Tools (Safety and Security) > Services > Ahsay Cloud Backup Suite > Start
     • Control Panel > Administrative Tools (Safety and Security) > Services > NFS Service (Ahsay Systems Corporation) > Start
   • For Linux/FreeBSD:
     • Run the script file at %CBS_Install_Home%/bin/startup.sh to startup CBS service
     • Run the script file at %CBS_Install_Home%/nfs/bin/startup.sh to startup CBS NFS service
4. Confirm if the backup user is moved properly:
   • From AhsayCBS web console, select Users, Groups & Policies.
   • Confirm if the backup user (e.g. username) is listed under Backup User.
   • Click on the username of the account, and under User Profile, select General.
   • Confirm if the new User Home path is listed under Home Directory.