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This Know-How video discusses how to rebuild a single backup set created in version 6 if the client application has not been updated and still runs version 6 AhsayOBM / AhsayACB, but the backup server has already been upgraded from version 6 to version 7 or above.

To run a single backup set rebuild, follow the steps below:

  1. Login to the AhsayCBS web console and go to Users, Groups & Policies.
  2. Under Backup User, click the corresponding backup account.
  3. Click Backup Set then the corresponding backup set.
  4. Click Destination, then the Rebuild button beside the destination storage.

To run a user rebuild for a single or multiple users, follow the steps below:

  1. Login to the AhsayCBS web console and go to Users, Groups & Policies.
  2. Under Backup User, tick the checkbox beside the backup account(s) that you would like to perform a backup set rebuild for.
  3. Click the Rebuild Storage Statistic button.

    Take note: A backup set rebuild can only be started when there is no backup job running (on the corresponding backup set) and vice versa.

To check the progress of a backup set rebuild:

  1. Go to Backup / Restore Logs.
  2. Click Activities Log.