Skip to main content

Please use the following steps if Building customized installers is prohibited by this license (Cannot build custom installer via AhsayCBS).

This issue can occur if:

  • Rebranding Option is not purchased for the AhsayCBS license.
  • Support Maintenance Plan for the AhsayCBS license has expired.

Resolution:

  • The license applied on the server must have Rebranding Option enabled and the license must be under a valid Support Maintenance Plan.
  • Visit our website at https://shop.ahsay.com or,
  • Contact our Sales Representative to purchase the Rebranding Option or to renew the Support Maintenance Plan.

To check the Maintenance Expiry Date of your license:

  1. Login to AhsayCBS web management console.
  2. Under System Settings, select License.
  3. Scroll down to check the Maintenance Expiry Date.