Where are the backup client application logs stored at?

Article ID

5031

Last Reviewed Date

Product Version

AhsayACB / AhsayOBM: 7 or above

Operating System

All Platforms

Description

This Know-How article lists the path where you can find the client application logs for the different platforms.

Solution

  • Windows
  • macOS
  • Linux
  • Synology
  • QNAP
  • AhsayCBS Agentless platform

  1. Backup and Restore Job Logs (YYYY-MM-DD-hh-mm-ss.log)

    Backup and restore logs contain information on all backup and restore jobs performed by the client application. Backup and restore logs can be found in the following directory paths:

    %UserProfile%\.obm\log\${backupset_id}\Backup
%UserProfile%\.obm\log\${backupset_id}\Restore
		
or
		
%UserProfile%\.acb\log\${backupset_id}\Backup
%UserProfile%\.acb\log\${backupset_id}\Restore
		
For example:
C:\Users\Administrator\.obm\log\1449711651766\Backup

  2. Scheduler Debug Logs (debug.log)

    Schedule debug logs contain information on the scheduler process, for example if scheduled backup jobs are started properly. The scheduler debug log can be found in the following directory path:

    %UserProfile%\.obm\log\Scheduler
				
or
		
%UserProfile%\.acb\log\Scheduler
				
For example:
C:\Users\Administrator\.obm\log\Scheduler

  3. System Log (YYYY-MM-DD.log)

    System logs contain information on the daily activities performed by the client application, for example login audit, start/end of backup and restore job, start/end of utility job (e.g. data integrity check, space freeing up), and start/end of report job (e.g. saving statistic to AhsayCBS). The system log can be found in the following directory path:

    %UserProfile%\.obm\log\System
				
or
		
%UserProfile%\.acb\log\System
		
For example:
C:\Users\Administrator\.obm\System

  4. Integrity Check Log (YYYY-MM-DD-hh-mm-ss.log)

    Integrity check logs contain information on all data integrity checks performed by the backup client application. The integrity check log can be found in the following directory path:

    %UserProfile%\.obm\system\IntegrityCheck
				
or
		
%UserProfile%\.acb\system\IntegrityCheck
				
For example:
C:\Users\Administrator\.obm\system\IntegrityCheck

  5. Space Freeing Up Log (YYYY-MM-DD-hh-mm-ss.log)

    Space freeing up logs contain information on all retention policy jobs performed by the backup client application. The space freeing up log can be found in the following directory path:

    %UserProfile%\.obm\system\SpaceFreeUp
				
or
		
%UserProfile%\.acb\system\SpaceFreeUp
				
For example:
C:\Users\Administrator\.obm\system\SpaceFreeUp

  6. Auto Update Agent Log (aua.log)

    AUA logs contain information on the auto update process, for example if the process is running, and if an update was performed successfully. The AUA log can be found in the following directory path:

    %ALLUSERSPROFILE%\Application Data\AhsayOBM\log
				
For example:
C:\ProgramData\AhsayOBM\log

  7. Cloud Backup Suite Log (cbs.log)

    Cloud Backup Suite logs contain information on the Ahsay Online Backup Manager Services, for example, if the Scheduler, CDP (Continuous Backup) and AUA (Auto Update Agent) processes were started successfully. The Cloud Backup Suite log can be found in the following directory path:

    %ALLUSERSPROFILE%\Application Data\AhsayOBM\log
				
For example:
C:\ProgramData\AhsayOBM\log

  8. Continuous Backup Log (cdp.log)

    Continuous backup logs contain information on the continuous backup process, for example, which backup set has the continuous backup option enabled for the client computer. The continuous backup log can be found in the following directory path:

    %ALLUSERSPROFILE%\Application Data\AhsayOBM\log
				
For example:
C:\ProgramData\AhsayOBM\log

  1. Backup and Restore Job Logs (YYYY-MM-DD-hh-mm-ss.log)

    Backup and restore job logs contain information on all backup and restore jobs performed by the client application. Backup and restore logs can be found in the following directory paths:

    ~/.obm/log/${backupset_id}/Backup
~/.obm/log/${backupset_id}/Restore

or

~/.acb/log/${backupset_id}/Backup
~/.acb/log/${backupset_id}/Restore

For example:
/Users/administrator/.obm/log/1449711651767/Backup

  2. Scheduler Debug Logs (debug.log)

    Schedule debug logs contain information on the scheduler process, for example, if scheduled backup jobs are started properly. The scheduler debug log can be found in the following directory path:

    ~/.obm/log/Scheduler
		
or

~/.acb/log/Scheduler

For example:
/Users/administrator/log/Scheduler

  3. System Log (YYYY-MM-DD.log)

    System logs contain information on the daily activities performed by the client application, for example login audit, start/end of backup and restore job, start/end of utility job (e.g. data integrity check, space freeing up), and start/end of report job (e.g. saving statistic to AhsayCBS). The system log can be found in the following directory path:

    ~/.obm/log/System
				
or
		
~/.acb/log/System
		
For example:
/Users/administrator/.obm/log/System

  4. Integrity Check Log (YYYY-MM-DD-hh-mm-ss.log)

    Integrity check logs contain information on all data integrity checks performed by the backup client application. The integrity check log can be found in the following directory path:

    ~/.obm/system/IntegrityCheck
				
or
		
~/.acb/system/IntegrityCheck
				
For example:
/Users/administrator/.obm/system/IntegrityCheck

  5. Space Freeing Up Logs (YYYY-MM-DD-hh-mm-ss.log)

    Space freeing up logs contain information on all retention policy jobs performed by the backup client application. The space freeing up log can be found in the following directory path:

    ~/.obm/system/SpaceFreeUp
				
or
		
~/.acb/system/SpaceFreeUp
				
For example:
/Users/administrator/.obm/system/SpaceFreeUp

  6. Auto Update Agent Logs (aua.log)

    AUA logs contain information on the auto update process, for example if the process is running, and if an update was performed successfully. The AUA log can be found in the following directory path:

    ${Install_Dir}/log
				
For example:
/Applications/AhsayOBM.app/log

  7. Cloud Backup Suite Logs (cbs.log)

    Cloud Backup Suite logs contain information on the Ahsay Online Backup Manager Services, for example, if the Scheduler and AUA (Auto Update Agent) processes were started successfully. The Cloud Backup Suite log can be found in the following directory path:

    ${Install_Dir}/log
				
For example:
/Applications/AhsayOBM.app/log

  1. Backup and Restore Job Logs (YYYY-MM-DD-hh-mm-ss.log)

    Backup and restore job logs contain information on all backup and restore jobs performed by the client application. Backup and restore logs can be found in the following directory paths:

    ~/.obm/log/${backupset_id}/Backup
~/.obm/log/${backupset_id}/Restore

For example:
/root/.obm/log/1449711651768/Backup

  2. Scheduler Debug Logs (debug.log)

    Schedule debug logs contain information on the scheduler process, for example, if scheduled backup jobs are started properly. The scheduler debug log can be found in the following directory path:

    ~/.obm/log/Scheduler

For example:
/root/log/Scheduler

  3. System Log (YYYY-MM-DD.log)

    System logs contain information on the daily activities performed by the client application, for example login audit, start/end of backup and restore job, start/end of utility job (e.g. data integrity check, space freeing up), and start/end of report job (e.g. saving statistic to AhsayCBS). The system log can be found in the following directory path:

    ~/.obm/log/System
		
For example:
/root/.obm/log/System

  4. Integrity Check Log (YYYY-MM-DD-hh-mm-ss.log)

    Integrity check logs contain information on all data integrity checks performed by the backup client application. The integrity check log can be found in the following directory path:

    ~/.obm/system/IntegrityCheck
						
For example:
/root/.obm/system/IntegrityCheck

  5. Space Freeing Up Logs (YYYY-MM-DD-hh-mm-ss.log)

    Space freeing up logs contain information on all retention policy jobs performed by the backup client application. The space freeing up log can be found in the following directory path:

    ~/.obm/system/SpaceFreeUp
					
For example:
/root/.obm/system/SpaceFreeUp

  6. Auto Update Agent Logs (aua.log)

    AUA logs contain information on the auto update process, for example if the process is running, and if an update was performed successfully. The AUA log can be found in the following directory path:

    ${Install_Dir}/log
				
For example:
/usr/local/obm/log

  7. Cloud Backup Suite Logs (cbs.log)

    Cloud Backup Suite logs contain information on the Ahsay Online Backup Manager Services, for example, if the Scheduler and AUA (Auto Update Agent) processes were started successfully. The Cloud Backup Suite log can be found in the following directory path:

    ${Install_Dir}/log
				
For example:
/usr/local/obm/log

  1. Backup and Restore Job Logs (YYYY-MM-DD-hh-mm-ss.log)

    Backup and restore job logs contain information on all backup and restore jobs performed by the client application. Backup and restore logs can be found in the following directory paths:

    /volume_id/@appstore/product_name/.obm/log/${backupset_id}/Backup
/volume_id/@appstore/product_name/.obm/log/${backupset_id}/Restore

For example:
/volume1/@appstore/AhsayOBM/.obm/log/1449711651768/Backup

  2. Scheduler Debug Logs (debug.log)

    Schedule debug logs contain information on the scheduler process, for example, if scheduled backup jobs are started properly. The scheduler debug log can be found in the following directory path:

    /volume_id/@appstore/product_name/.obm/log/Scheduler

For example:
/volume1/@appstore/AhsayOBM/.obm/log/Scheduler

  3. System Log (YYYY-MM-DD.log)

    System logs contain information on the daily activities performed by the client application, for example login audit, start/end of backup and restore job, start/end of utility job (e.g. data integrity check, space freeing up), and start/end of report job (e.g. saving statistic to AhsayCBS). The system log can be found in the following directory path:

    /volume_id/@appstore/product_name/.obm/log/System
		
For example:
/volume1/@appstore/AhsayOBM/.obm/log/System

  4. Integrity Check Log (YYYY-MM-DD-hh-mm-ss.log)

    Integrity check logs contain information on all data integrity checks performed by the backup client application. The integrity check log can be found in the following directory path:

    /volume_id/@appstore/product_name/.obm/system/IntegrityCheck
						
For example:
/volume1/@appstore/AhsayOBM/.obm/system/IntegrityCheck

  5. Space Freeing Up Logs (YYYY-MM-DD-hh-mm-ss.log)

    Space freeing up logs contain information on all retention policy jobs performed by the backup client application. The space freeing up log can be found in the following directory path:

    /volume_id/@appstore/product_name/.obm/system/SpaceFreeUp
					
For example:
/volume1/@appstore/AhsayOBM/.obm/system/SpaceFreeUp

  6. Cloud Backup Suite Logs (cbs.log)

    Cloud Backup Suite logs contain information on the Ahsay Online Backup Manager Services, for example, if the Scheduler process was started successfully. The Cloud Backup Suite log can be found in the following directory path:

    /volume_id/@appstore/product_name/obm/log
				
For example:
/volume1/@appstore/AhsayOBM/obm/log

  1. Backup and Restore Job Logs (YYYY-MM-DD-hh-mm-ss.log)

    Backup and restore job logs contain information on all backup and restore jobs performed by the client application. Backup and restore logs can be found in the following directory paths:

    ${system_volume_path}/homes/admin/.obm/log/${backupset_id}/Backup
${system_volume_path}/homes/admin/.obm/log/${backupset_id}/Restore

For example:
/share/CACHEDEV1_DATA/homes/admin/.obm/log/1533036227811/Backup

  2. Scheduler Debug Logs (debug.log)

    Schedule debug logs contain information on the scheduler process, for example, if scheduled backup jobs are started properly. The scheduler debug log can be found in the following directory path:

    ${system_volume_path}/homes/admin/.obm/log/Scheduler

For example:
/share/CACHEDEV1_DATA/homes/admin/.obm/log/Scheduler

  3. System Log (YYYY-MM-DD.log)

    System logs contain information on the daily activities performed by the client application, for example login audit, start/end of backup and restore job, start/end of utility job (e.g. data integrity check, space freeing up), and start/end of report job (e.g. saving statistic to AhsayCBS). The system log can be found in the following directory path:

    ${system_volume_path}/homes/admin/.obm/log/System
		
For example:
/share/CACHEDEV1_DATA/homes/admin/.obm/log/System

  4. Integrity Check Log (YYYY-MM-DD-hh-mm-ss.log)

    Integrity check logs contain information on all data integrity checks performed by the backup client application. The integrity check log can be found in the following directory path:

    ${system_volume_path}/homes/admin/.obm/system/IntegrityCheck
						
For example:
/share/CACHEDEV1_DATA/homes/admin/.obm/system/IntegrityCheck

  5. Space Freeing Up Logs (YYYY-MM-DD-hh-mm-ss.log)

    Space freeing up logs contain information on all retention policy jobs performed by the backup client application. The space freeing up log can be found in the following directory path:

    ${system_volume_path}/homes/admin/.obm/system/SpaceFreeUp
					
For example:
/share/CACHEDEV1_DATA/homes/admin/.obm/system/SpaceFreeUp

  6. Cloud Backup Suite Logs (cbs.log)

    Cloud Backup Suite logs contain information on the Ahsay Online Backup Manager Services, for example, if the Scheduler process was started successfully. The Cloud Backup Suite log can be found in the following directory path:

    ${system_volume_path}/.qpkg/AhsayOBM/obm/log
				
For example:
/share/CACHEDEV1_DATA/.qpkg/AhsayOBM/obm/log

Backup and Restore Job Logs (YYYY-MM-DD-hh-mm-ss.log)

Backup and restore job logs contain information on all backup and restore jobs performed by agentless (Run on Server). Backup and restore logs can be found in the following directory paths accessible only to admins with access to the AhsayCBS User Home storage:

%AhsayCBSUserHome%\%username%\db\ClientLogs\Ahsay Cloud Backup Suite\log\%{backupset_ID}%\Backup
%AhsayCBSUserHome%\%username%\db\ClientLogs\Ahsay Cloud Backup Suite\log\%{backupset_ID}%\Restore

or

$AhsayCBSUserHome/$username/db/ClientLogs/Ahsay Cloud Backup Suite/log/${backupset_ID}/Backup
$AhsayCBSUserHome/$username/db/ClientLogs/Ahsay Cloud Backup Suite/log/${backupset_ID}/Restore

For example:
C:\Program Files\AhsayCBS\user\JohnDoe\db\ClientLogs\Ahsay Cloud Backup Suite\log\1449711651766\Backup
/usr/local/cbs/user/JohnDoe/db/ClientLogs/Ahsay Cloud Backup Suite/log/1449711651766/Backup