macOS Requirements

The following are the requirements to be able to install AhsayOBM onto a macOS machine:

Hardware Requirements

Refer to the following link for details on the minimum and recommended requirements for installing AhsayOBM:

FAQ: Ahsay Hardware Requirement List (HRL) for version 9.1 or above

Software Requirements

Refer to the following link for details of the operating systems, applications and databases supported by AhsayOBM:

FAQ: Ahsay Software Compatibility List (SCL) for Version 9.1 or above

Full Disk Access Permission

macOS 10.15 or higher requires "Full Disk Access" permission to be granted in:

System Preferences > Security & Privacy > Full Disk Access > Privacy tab to AhsayOBM and java

Due to an upgrade in security on macOS 10.15 or higher, , additional security settings are required to allow applications to access the machine. AhsayOBM requires "Full Disk Access" permission to be able to access your files for selection and backup. Also, without "Full Disk Access" permission, the AhsayOBM will not be able to restore files to the machine.

For more details on how to setup the Full Disk Access permission, please refer to the Appendix.

If AhsayOBM and java does not have "Full Disk Access" permission, upon opening AhsayOBM, the following messages will be displayed and will AhsayOBM will not open until the "Full Disk Access" permission is granted:

Installation on Root Drive

AhsayOBM must be installed on the root driver of a volume (e.g. /Applications/...)

Two-Factor Authentication Requirements

Please refer to the Ahsay Mobile User Guide for Android and iOS for details of the minimum and recommended requirements for using Two-Factor Authentication on the Ahsay Mobile app.

Mobile Backup Requirements

Please refer to the Ahsay Mobile User Guide for Android and iOS for details of the minimum and recommended requirements for installing the Ahsay Mobile app.

Firewall Settings

Make sure that your firewall settings allow network traffic through the following domain and / or ports:

• For AhsayOBM to function correctly, users must allow outbound connections to [sample].ahsay.com via port 80 and 443.
• For mobile backup inbound / outbound network traffic must be allowed through the following default ports: TCP Port: 54000 and UDP Port: 54200

Network Bandwidth

10 Mbps or above connection speed.

ARM (M1) CPU

For AhsayOBM running on macOS 11 or above on ARM (M1) CPU machine, the installation of Rosetta 2 is required that enables applications built for Intel CPU to run on an ARM (M1) CPU machine: If you need to install Rosetta on your Mac

If AhsayOBM is installed and run for the first time on macOS 11 or above on ARM (M1) CPU machine, there will be a pop-up message that requests installation of Rosetta. When the following window appears, click Install to proceed.