Troubleshooting | Ahsay Backup

Troubleshooting problem with Volume Shadow Copy

Learn how to troubleshoot VSS errors preventing backup of exclusively opened files on Windows local hard disks using Volume Shadow Copy

User does not have permissions to list mailbox (MS Exchange mail level (EWS) backup)

Learn how to resolve Exchange backup error "The application is missing a linked account for RBAC roles" by updating Exchange username using correct format

Cannot use Volume Shadow Copy backup, backup this volume by using normal operation

Learn how to exclude unnecessary drives or disable Volume Shadow Copy for specific volumes to resolve VSS backup error

"Building Customized Installers is Prohitbited by this License" error in AhsayCBS

Resolve "Building customized installers is prohibited" in AhsayCBS caused by missing Rebranding Option or expired Support Maintenance Plan

VSS_E_WRITERERROR_NONRETRYABLE Backup error in MSSQL server with large number of databases

Resolve AhsayOBM MSSQL shadow copy failures "VSS_E_WRITERERROR_NONRETRYABLE" for large number of databases.

"Invalid Login Name" Errors from uninstalled AhsayACB/OBM

AhsayCBS Dashboard is showing "Failed login attempt from IP address" errors due to uninstalled Ahsay clients trying to connect

"Connection refused" error when enabling AhsayCBS Replication

Fix the "Connection refused" replication error in AhsayCBS caused by an incorrect SSL Port or Network configuration settings

Un-delete Backup Data by reverting Backupset index files to previous state

Learn how to recover backup data moved to retention area in AhsayACB and AhsayOBM v8

Collect VMware Internal Log Files for Troubleshooting

Follow these steps to collect VMware internal log files for troubleshooting issues and resolving problems in your VMware environment

Cannot start shadow copy (VSS_E_WRITERERROR_NONRETRYABLE) (Microsoft SQL server with ACT! software)

Learn how to resolve the AhsayOBM shadow copy errors (VSS_E_WRITERERROR_NONRETRYABLE) caused by MSSQL and ACT conflicts