Technical Videos

When enabling replication to another AhsayCBS server, the following error is shown on the AshayCBS web console when saving the settings:

Microsoft 365 backup gets this error:

Failed to login to GraphService, reason = login.microsoftonline.com

This error occurs when the client machine cannot access the Microsoft 365 site.

Using Google Cloud Storage (GCS) as a destination, an error is displayed:

[e] Failed to access destination "GCS". Reason="[GCSManger.getALLBuckets] Failed to list all bucket: Invalid argument."

Please use the following steps on License Error - Internal Error 1012.

Cause:

The error message will be displayed if any of the following conditions is true:

When trying to run a backup job, the following error is encountered:

Please use the following steps on The message exceeds the maximum supported size. Cannot save changes made to an item to store (MS Exchange mail level restore).

Symptom:

When performing an MS Exchange mail level backup (both Exchange server and Office 365 mail level backup set), the following info message is displayed in the backup client log:

Please use the following steps on Failed to check integrity of destination.

Symptom:

Please use the following steps on ERROR=MAPI_E_CALL_FAILED Detail=Unspecified error (MS Exchange Mail Level restore).

Symptom:

When attempting to perform a backup / restore, the following error occurs:

Microsoft 365 backup is getting this error:

This video provides instructions on how to utilize the RunSingleUserRebuild.do (with CheckCRC option enabled) to perform a Cyclic Redundancy Check for legacy backup sets created in version 6 for backup clients installed on operating systems