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NEW AhsayCBS v
Release date:  

AhsayUp Upgrade Service

AhsayCBS v7 has been totally re-designed from the ground upwards to provide the best cloud backup solution with changes to core functions, such as file storage system, indexing, backup set features, replication, group policy, system user and branding.

As upgrading from AhsayOBS (v5, v6) to AhsayCBS v7 is a major undertaking, this service aims to help our customers and partners upgrade your existing AhsayOBS/AhsayCBS application to the latest released version. Leave the technical work to us, so that you can free up your valuable time for business development. As we have been regularly helping hundreds of partners performing version upgrades, our experience can definitely ensure smooth and effortless upgrade to avoid you from running into all sorts of tricky scenarios because of potential problems in your configuration.
Until 31st December 2017

AhsayUp
(Standard)
AhsayUp+ (Plus)
with Money Back Guarantee

Discovery

Pre-installation check performed by one of our professional engineers
License check - verify adequate v7 CBS, client, and module licenses
Branding migration (if applicable) - you provide your v7 images and we'll build your v7 installers. Include for (1) CBS, (1) OBM, and (1) ACB installers. (Requires already branded software and valid license)
Analyze collected information about your environment
Submit discoveries to you - we'll identify any unsupported client versions, storage space requirements, or point out other specifics
Schedule upgrade - once everything is in order, we'll coordinate an acceptable date

Service (Deliverables)

Prepare installers
Perform in-place upgrade of one Backup server and up to one existing Replication server
Post-upgrade checkup
Enable Auto-Update (AUA) for up to five ACB or OBM clients to v7
Enable data migration for up to five BackupSet
Project acceptance sign-off upon upgrade completion

Support for thirty days

Post-upgrade fast track support for thirty-days
If we fail to fix your issue during this period, your Service fee is refunded!
Project acceptance sign-off upon thirty-day completion

Support

Standard Support

Eligibility:

Valid maintenance and the correct license count are required for this Upgrade Service because our engineer will install the most updated version. If your software is out of maintenance or is earlier than Version 7, please mention this to our sales/support team when you place the order and we will advise necessary arrangement.

Duration:

The project typically completes within 2-3 weeks, but as each upgrade situation is tailored to your environment, times can vary.

Validity:

The one-time Upgrade Service is valid for two-months from our engineer's first message initiating the service.

Within this period our engineers will actively communicate with your point of contact to discuss the technical aspects and to ensure a smooth upgrade. Our engineers will communicate the stages of the project as it progresses.

Fee:

  • AhsayUp: US$1500
  • AhsayUp+ (plus): US$3000
Until 31st December 2017

Inquiry on AhsayUp Upgrade Service


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